Minimizing the Likelihood of Masonry Litigation

Words: Juanita CahigalIt is not uncommon for mason contractors to ask questions prior to starting a construction contract. “How much staff is needed for the project? How long will it take to complete the job? Will the project produce a profit or a loss?”

With all the questions asked prior to setting foot on a construction site or even committing to a project, one that is not asked enough is, “How much of a risk is the potential customer?”

Assessing the creditworthiness of a prospective customer should be included in the checklist of items to be considered prior to bidding on a contract. Proper investigation of a potential customer reveals facts that a contractor would not otherwise learn. It also minimizes the possibility of concluding the contractor-customer relationship in litigation.

Areas to Investigate

Investigating a potential customer’s history reduces the possibility of concluding a project with unpaid invoices. Inquire how long the owner or general contractor has been in business. Find out the names of affiliate businesses. Letters or abbreviations such as “LLC,” “Corp.,” or “Inc.” after a business’s name do not guarantee it is professional.

Do not be intimidated by the prospect of investigating the owner or the general contractor of the project. You are accustomed to providing the names of references prior to commencing a project. Demand the same of your prospective customer. If a prospective customer has operated under three different business names in a span of three years, it may be an indicator that the business has experienced reorganizations on a routine basis to avoid satisfying financial obligations.

If there are legitimate reasons for a business to operate under multiple names, ensure that you enter into a contract with the business that does not exist in name only. If you can, ask for verification of ability to pay, such as a bank account number and a proven balance in the bank account. The information will be useful in the event that you have to garnish the customer’s bank accounts in an effort to collect payment for unsatisfied judgments.

Talk with other creditors to gain insight into the creditworthiness of your prospective customer. Find out who the customer owes prior to the time that you enter into a contract. You will want to have an idea about how many other creditors will be competing with you, should you have to sue for payment. Your chances of receiving prompt payment will increase if your investigation reveals that the prospective customer pays invoices promptly.

Check to see if your prospective customer has been a party to any lawsuits. There is no cost to access court records in a majority of jurisdictions. Public information is often available on the Internet. Inquire about the circumstances if you learn that the prospective customer has been sued often by or sues its contractors. Then make a calculated decision about the benefits versus the burdens of entering into the relationship.

Having a Backup Plan

You do not have to abandon the prospect of the business relationship just because you learn that the prospective customer routinely defaults on payment. A business that appears less than ideal on paper may be owned by individuals with lots of personal assets. Have the principals or members of the business sign personal guaranties and provide home addresses and social security numbers for additional security. Make it a standard practice to have language in the contract that someone has the ability to pay, especially if your customer is a sole proprietorship or a partnership.

Mechanic’s lien rights are available in most cases for contractors who need to enforce payment. The laws vary in different jurisdictions, so make sure that you are covered prior to entering into an agreement. The priority given to contractors under mechanic’s lien statutes provides extra incentives for project owners or general contractors to pay subcontractors. Imposing said practicing credit management practices can dramatically increase your profits.
Chairman's Message: REFLECTIONS SPANNING SEVENTY-FIVE YEARS
September 2025

MCAA has been posting lots of wonderful old photos from decades of records as we celebrate our 75th Anniversary. Many of these photos are black and white and show people at our MCAA events with men wearing suits and ties while the women wore dressy gowns

Business Building: What Are You Doing To Develop Future Leaders?
September 2025

When I ask my coaching clients if they have anyone in their construction company who could potentially move up from field superintendent to estimator or project manager, the typical answer is “No!” The same answer is usually given when asked if they have

Building More: Smoke Signals or Fire Extinguishers
September 2025

Ever watch a hot-potato game break out on your jobsite? It usually starts small. Somebody spots a crooked door frame, mutters, “I’ll make a note,” and flicks the issue to the next trade like it’s radioactive. By the time that frame comes back around, dryw

MASONRY STRONG Podcast, Episode 27 Recap: Rob McKay, Chief Operating Officer at Instone
September 2025

On this episode of the MASONRY STRONG Podcast, Rob McKay from Instone joins the show to talk about his story as well as the processes and procedures of manufacturing natural stone. Getting Started in Masonry: Rob’s Story Rob entered the masonry field by