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The new Hilti Online - Open for business

Words: Carla AndersonHilti has announced the launch of its new Hilti Online website (US: www.us.hilti.com; Canada: www.hilti.ca). The new website provides a modern look and easier site navigation to access to the entire line of Hilti products, as well as extensive technical and design resources to enhance the customer experience.

Hilti Online is a great resource for construction professionals whether they are on a jobsite or in the office. A new mobile feature for use with Smart phones or tablets allows customers to place orders and get information quickly from their mobile devices.

The new Hilti Online is built on a state-of-the art e-commerce platform which provides new features as well as enhanced features from the previous website. Hilti customers will appreciate the convenience as well as the transparency of ordering Hilti products online. Customers will have the capability to:
  • Conduct a live chat with Hilti sales professionals
  • Check stock availability
  • View account history indicating all Hilti products in their fleet
  • Request a tool repair/calibration
  • Find local Hilti locations
  • Track orders and shipments
  • Print invoices
Architectural and design firms will find tools to help make their jobs easier, including:
  • An easy to use design center
  • An online submittal generator
  • Extensive technical downloads
  • Software tools
“We are excited to launch the new Hilti Online for our customers." stated Cary Evert, CEO and President of Hilti North America. “The new site will ensure a better online experience for current customers and also help Hilti reach new customers we haven’t had the opportunity to serve in the past.

The new Hilti Online went live for the US (www.us.hilti.com) and Canada (www.hilti.ca) markets on August 28th and is expected to roll out to all Hilti market organizations worldwide, with a completion date of mid-2014.
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