Masonry Magazine October 1964 Page. 16
Management Stressed
(continued from page 15)
achieving his goal. He has established policies for the firm which will aid him in making decisions on all business problems. The good manager will also have standardized procedures to accomplish routine tasks efficiently with a minimum of time expended. He has a standing operating procedure against which he can measure results, and has ample free time to devote to creative thinking, future planning and trouble shooting. He has complete control of his business expects a good profit return and gets it.
In speaking of supervision, the instructors stressed the fact that capable supervision is essential if a firm is to grow and prosper.
In defining the qualifications necessary for a good supervisor, they indicated that he must be a man versed in all facets of the industry. He must excell as a craftsman; he must have the characteristics of a good leader and have the respect of the tradesmen working for him; he must possess a good personality that endows him with an even temper, a good sense of humor, and the ability to get along with his subordinates.
Under the characteristics of good supervision the instructors cited the necessity for informing the workers of all policies, rules and regulations of the firm. Once the rules and regulations have been established, they must be enforced promptly and with fairness.
The areas which should be covered by rules and regulations were listed as causes for disciplinary action or dismissal; standard work week; pay days; fringe benefits to which employees are entitled; safety rules; rules governing use of company tools and equipment; use and abuse of company facilities, and responsibility of workmen with regard to waste of time and materials.
They also stressed that the efficient supervisor must be responsible for determining the size of the crew needed on a particular job, and the combination of crews which can be employed to do a job with maximum efficiency with the least amount of time expended, and keeping the job within the original estimated costs. He must also be the man responsible for receiving (continued on page 18)